Privacy policy

Last updated: April 22, 2025

At Cedar, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, place an order, or connect with us in any way.

By using our site (cedarhomefragrance.com), you agree to the terms below. We may update this policy from time to time, and the most recent version will always be posted here.

1. What We Collect

We collect the information you give us when you:

  • Place an order
  • Sign up for our newsletter
  • Contact us via email or forms on the site

This may include your name, email address, postal address, phone number, and payment details (handled securely by our payment providers).

We also collect data about how you use the site (e.g. pages viewed, time spent, what you click) using cookies and analytics tools like Shopify and Google Analytics.

2. Why We Collect It

We use your data to:

  • Process and deliver your orders
  • Communicate with you (e.g. order updates, customer service)
  • Send marketing emails if you’ve opted in (you can unsubscribe anytime)
  • Improve our website and services
  • Detect and prevent fraud or abuse

3. Sharing Your Info

We don’t sell your personal data. We only share it with trusted third parties who help us run our business:

  • Shopify (our website platform)
  • Payment providers (e.g. Shopify Payments, PayPal)
  • Couriers (to deliver your order)
  • Email marketing services (if you subscribe)
  • Analytics tools (to understand site use and performance)

These providers only use your information as needed to provide their services to us.

4. Cookies

We use cookies to:

  • Make our site work properly
  • Understand how people browse and shop
  • Show relevant ads or product recommendations

You can control cookies via your browser settings, but blocking them may affect your site experience. Learn more about Shopify cookies here.

5. Your Rights

Depending on where you live (especially in the UK and EU), you may have rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw your consent for marketing
  • Complain to a data protection authority

We’re happy to help with any of the above. Just email us at hello@cedarhomefragrance.com.

6. How We Protect Your Data

We use secure technology and trusted partners to protect your information. However, no system is 100% secure. Please take care with your own login details and let us know right away if you think your account has been compromised.

7. Kids

Cedar is not intended for children under 16. We don’t knowingly collect their data. If you think we have, please contact us so we can remove it.

8. International Users

If you’re visiting from outside the UK, please note your data may be processed here or by partners in other countries with appropriate safeguards.

Contact Us

If you have any questions about this policy or your data, you can reach us at:

hello@cedarhomefragrance.com
Unit 104, Pollard Yard
15 Pollard Street East, Manchester, M40 7QX, UK

We’re here to keep things simple, transparent, and secure — just like the rest of Cedar.